In this inspiring episode, Mike Johnston interviews Shaun Noorian, a pioneering figure in the world of compounding pharmacies and the visionary behind Empower Pharmacy. Shaun shares his unique career journey, from his roots as a pharmacy technician to leading one of the largest compounding pharmacies in the U.S. Throughout the conversation, Shaun discusses the growth of Empower Pharmacy, scaling challenges, and their unwavering commitment to providing personalized, high-quality medications to patients across the country.

At the heart of Empower Pharmacy’s success are its core values: people, quality, service, and innovation. Shaun reflects on how critical the company’s people have been to its growth, especially long-serving pharmacy technicians who have advanced within the organization. He emphasizes the importance of finding amazing people and creating systems that allow everyone to grow together. In a standout moment, Shaun acknowledges that Empower wouldn’t exist without its dedicated pharmacists and technicians, many of whom have been there since the beginning, evolving from entry-level positions to key leadership roles in IT and manufacturing.

Shaun also dives into some of the most important decisions he’s made in building Empower Pharmacy and shares advice for listeners who may be struggling in organizations that fail to nurture their talents. He encourages technicians to take proactive steps in creating solutions to improve patient experiences and, if necessary, to seek out companies that genuinely value innovation and service.

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