RxSkills — Skills That Set You Apart
Problem Solving in Pharmacy
Stop putting out fires. Start solving the right problems.
A 5-hour online course that gives pharmacy professionals a structured, repeatable approach to diagnosing workplace problems, evaluating solutions, and making better decisions — faster.
Join the waitlist — founding member pricing now open.
5 Hours · Self-Paced · Verifiable Digital Badge · ~6 CE Hours (pending)
Built for pharmacy professionals who are ready to think more strategically.
Whether you’re a community pharmacist managing a busy dispensary or a clinical pharmacist navigating complex health-system workflows — this course gives you the tools to solve problems at the root, not just the surface.
No prior training in problem-solving methods required.
What you'll walk away with
A structured 3-phase model you can apply to any workplace problem – immediately
A toolkit of 9+ analytical and creative problem-solving tools
The ability to write a precise, actionable problem statement
Strategies to identify and avoid common cognitive traps and decision-making biases
Skills to lead and contribute to effective group decisions
A proven method for evaluating competing solutions and building implementation plans
Confidence applying everything above to real pharmacy scenarios – community and hospital
What's inside
5 Modules · 1 Assessment Section · ~5 Hours Total
MODULE 1
1 hour
Problem-Solving Foundations
Learn what a problem really is, how it differs from a decision, and master the 3-phase model that anchors everything in this course.
MODULE 2
1 hour
The Problem-Solving Toolkit
Build a practical toolkit of 9+ analytical and creative methods – from the 5 Whys and Fishbone diagrams to brainstorming and SCAMPER.
MODULE 3
1 hour
Group Decisions & Solution Planning
Make better decisions with your team, conduct a SWOT analysis, evaluate competing solutions, and build an implementation plan that sticks.
MODULE 4
1 hour
Pharmacy Application
Apply what you've learned to two guided, pharmacy-specific case studies – one community, one hospital/clinical – with structured coaching.
MODULE 5
1 hour
Scenarios & Assessment Prep
Work through two independent pharmacy scenarios at higher complexity, then prepare for the graded assessment with a structured self-review.
ASSESSMENT
1 hour
12 Graded Pharmacy Scenarios
Demonstrate your skills across 12 real-world pharmacy scenarios. Pass with 80% to earn your certificate of completion.
This course is for you if...
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You're a pharmacy technician (CPHT) or pharmacist in a retail or health-system setting
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You face recurring workplace problems and want a more structured way to address them
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You want to build your confidence making decisions under pressure
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You're working toward a leadership role and need to think more strategically
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You want continuing education that actually applies to your daily work
This course is not for you if...
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You're looking for clinical pharmacology content (this is a professional skills course)
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You've already completed advanced training in organizational problem-solving methods
Course details at a glance
Duration
5 hours, self-paced
Format
Online – Articulate Rise (desktop and mobile)
Level
All levels – no prerequisites
Assessment
12 graded pharmacy scenarios – 80% to pass
Credential
Verifiable digital badge + certificate of completion
Pricing
Technician $49 · Pharmacist $69 (founding annual available)
CE Hours
5 CE hours per course (accreditation pending)
Access
Lifetime access after purchase
Ready to level up your problem-solving skills?
Problem Solving in Pharmacy
RxSkills — Pharmacy Soft Skills Series · Course 1
Join the waitlist — founding member pricing now open.
Pharmacy Technician
Standard rate from 2027: $149/yr
Pharmacist
Standard rate from 2027: $199/yr
Founding pricing closes after the December 2026 cohort.
What's included:
- 5 self-paced modules + graded assessment section
- 4 guided and independent pharmacy case studies
- Verifiable digital badge issued via Credly
- 5 CE hours
- 5 self-paced modules + graded assessment section
- 4 guided and independent pharmacy case studies
- Verifiable digital badge issued via Credly
- 5 CE hours
Frequently asked questions
We are working toward ~6 accredited CE hours per course. Accreditation is pending — join the waitlist and we’ll notify you as soon as CE credit is confirmed.
Lifetime access. Once you purchase, the course is yours to revisit whenever you need it.
No prerequisites required. The course is designed to take you from foundational concepts all the way through real pharmacy application.ever you need it.
Yes. The foundational content applies to any pharmacy setting. Modules 4 and 5 include guided case studies for both community and clinical/hospital contexts.
You’ll receive a verifiable digital badge issued through Credly — the industry-standard credentialing platform — plus a certificate of completion. Your badge can be shared directly to LinkedIn and shown to employers as proof of your skills.
Yes. The course is built in Articulate Rise and is fully mobile-responsive.
Your patients deserve a problem-solver, not a firefighter.
Founding pricing closes after the December 2026 cohort.