Not Just Pouring Pills: Demystifying Pharmacy Wait Times

Ever faced a frustrated patient about long waits? This Ask RxMike episode tackles the complex world behind the pharmacy counter and how to communicate it effectively!

Sure, medications get dispensed, but there’s so much more involved: – Safety First! We meticulously review prescriptions for accuracy, catching potential drug interactions and prescriber errors many times a day! ️‍♀️ – Insurance Maze: We navigate the complexities of insurance coverage, sometimes requiring communication with providers to resolve issues. – Precision Matters: Counting tablets, compounding medications, and packaging doses all require meticulous care to ensure the right medication at the right dosage. – Quality Control: Every prescription receives a final check for accuracy – verifying patient information, medication, and dosage. – Patient Education: Pharmacists counsel patients on proper medication use, side effects, and storage – crucial for effective treatment!

This multi-step process can happen hundreds of times a day with limited staff! Watch this Ask RxMike episode for communication strategies to help patients understand the value behind the wait.